A Letter to Bank of America

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Hello, this is in regards to what I now know was a bank error on my account. My account was in a terribly misleading state yesterday. I signed in to find that a check was deposited into my account in the sum of $2,500 and that a $2,500 "cash withdrawal" was pending. When I viewed the deposit slip for the transaction, there was my full name and partial address in someone else's handwriting on an "out of state" deposit slip. Someone was cashing checks using my name and account number. You can see how this would be distressing. Most of my bills are due this week and someone is forging my name, but the BOA phones are closed, so I run to an ATM and pull out the maximum amount. When I get home, I send the rest of my money to myself via Paypal for a fee of $31, but I can’t risk my bill money getting stolen or held due to fraudulent activity. Today, my local branch tells me that it was just a bank error. I go home and the “cash withdrawal” now says “bank adjustment” and here I am, out $31 in Paypal fees because a bank made the error of hand writing my name and address and account number on a deposit slip?

-Christian Stella

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